UX Audit - User Experience Analysis

UX Audit: Clarify the Issues That Lower Conversion
Make Data-Driven Decisions, Not Guesswork

Is a UX Audit Reasonable for Your Product? Let’s Take a Look Together

UX Audit is a systematic examination of a digital product (website, SaaS, mobile application, etc.) from the perspective of user experience.
The goal is to uncover points that confuse, frustrate, or hinder the user from reaching their goals.

We do not create new designs; we provide clear and actionable insights to improve the existing experience.

When Does a UX Audit Make Sense?

• There is traffic but conversion is low

• Users get stuck at certain steps

• If there is a feeling of "Where is the problem?" but it is not clear

• If you want to see the risks before a major redesign

• There are many features but usage is low

• If the drop-off after onboarding is high

• If the product causes discussions within the team ("I think this way", "no, this way")

Note: If there is no product yet, UX Audit is not the right service.

What Do We Examine Within the Scope of UX Audit?

• User flows (critical scenarios)

• Information architecture & content hierarchy

• Navigation and wayfinding

• Calls to action (CTAs)

• Forms and error states

• Visual hierarchy & readability

• Mobile experience

• Accessibility (at a basic level)

Note: The same checklist is not applied directly to every project; it is prioritized according to the product's goals.

How Do We Work? (Mini Process)

• Short kickoff & clarification of goals

• Product review (over critical flows)

• Prioritization of problems

• Sharing of the UX Audit report

• Presentation & Q&A

What Will You Receive as a UX Report?

• UX Audit report (PDF / Google Sheets / Slides)

• Prioritized problem list

• For each problem:

  • Description

  • Why it is a problem

  • Improvement suggestion

• Quick wins

For the follow-up, implement it with your own team or get support from us.

What Does a UX Audit Not Cover?

• UI design

• New page / screen design

• Software development

• Moderated / user usability tests

Is a UX Audit reasonable for your product? Let's clarify with a 30-minute meeting.