Online survey and personalization
What we do
- Survey designWe design NPS, customer satisfaction, product feedback, post-event and market research surveys around your goal.
- Smart flowsFollow-up questions that change with each answer, multi-step forms and progress bars that keep people from dropping off.
- Personalization flowsCountdown, exit-intent, welcome and scroll-triggered banners and pop-ups, with rules for who sees them, when and how often.
- Measurement and analysisWe connect responses and interactions to GA4 and ad platforms, and report results alongside conversion data.
How we work
- 01We clarify the question you want answered and the target audience
- 02We design the survey or personalization flow and define its triggers
- 03We launch it and measure its impact with A/B testing
- 04We report the results and make the winning flow permanent
Frequently asked questions
- Will surveys slow down my site?
- Surveys and pop-ups are set up to open only after the page loads and only when the defined trigger fires, so they do not affect page speed.
- Won’t pop-ups annoy visitors?
- Every flow has frequency and targeting rules. A welcome pop-up, for example, is shown once and only to first-time visitors.
- How do I see the survey results?
- Responses are collected in the dashboard and reports, and NPS, satisfaction and conversion metrics are tracked together.
- Can I use this on my existing site?
- Yes. The flows are added to your existing site through a tag manager, with no changes to your site’s infrastructure.
Let’s design your survey or personalization flow together.
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